Privacy policy

By using this Website, you consent to the processing described therein and you warrant that all data provided by you is accurate and up to date. You are responsible for maintaining and promptly updating account information for accuracy and completeness.

What Information and When Do We Collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use "cookies"?" section below for information about cookies and how we use them.

How Do We Use Your Information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To allow us to better service you in responding to your customer service requests.

  • To quickly process your transactions.

  • To administer a contest, promotion, survey or other site feature.

  • To ensure that our users are genuine and to ensure that we are paid for goods that we despatch – for example, by using personal information, or disclosing that personal information to a credit reference or fraud prevention agency, in order to confirm your identity and conduct appropriate anti-fraud checks.

  • To update you on our latest products, news and special offers - if you have registered with us or provided us with your email address and elected to receive marketing communications from us.

  • To target NASTELLE banners and ads to you when you’re on certain other websites.

  • To carry out polls, surveys, analysis and research on how our site is being used, customer views, what we could do better etc, - these polls, surveys, analysis and research may be conducted by NASTELLE, or third parties.

  • You have the ability to opt-in to receive our e-mail newsletters once you sign up for our newsletter, or after making a purchase on nastelle.com. If you would no longer like to receive promotional e-mails from us, simply click the unsubscribe button at the bottom of all promotional emails or refer to the "How can you opt-out, remove or modify information you have provided to us?" section below.

How Do We Protect Visitor Information?

We are always striving to be sure your personal informations is being well protected. When you place orders or access your personal information, we are using a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

We try to do our best to protect your data. Unfortunately, errors are possible. Therefore , we recommend you to pay attention to some things. First of all, be sure your password is strong. This can be done by using both numbers and letters. Also, it would be better to avoid using the same password for all or many of your online accounts. Besides these safety recommendations, you should keep in mind that emails, instant messaging and similar means of communication are not encrypted, so be attentive not to communicate any personal and confidential information through these means.

Do We Use "Cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Google Chrome) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do We Disclose The Information We Collect To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.  

To be able to provide you with the best service, we need to work with some other companies. We are very careful at what information, when and with whom we share, but you should also be aware of these details:

  • We share your information internally within the NASTELLE Team when required for our business to function: because we have partners in our business, sometimes we need to disclose some information. As they are part of our team, all the terms written here are also applicable to them.

  • We share your information externally with our core service providers when required for our business to function: alike many other companies, Nastelle relies on many service providers that help us work properly. For example: delivery companies, IT support etc. Each of these companies has been selected rigorously and has signed a contract with us, which clearly sets our requirements in protection your personal data.

  • We share your information when we’re required to comply with a legal request.

  • We share your information where we believe it’s reasonably necessary to protect NASTELLE or our customers. This might be done for a number of reasons: while assisting government enforcement agencies; in applying our terms and conditions of usage; for investigating and defending ourselves against any third-party claims or allegations; for protecting the security or integrity of our Service; in exercising or protecting the rights, property, or safety of NASTELLE, our customers, or others.

  • We may share your information externally if we are considering a corporate transaction.

  • We may share aggregated non-personally identifiable information externally for marketing, advertising, or other uses.

To delete all of your online account information from our database, sign into the "My Nastelle" section of our site and delete your shipping addresses & billing addresses. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third Party Links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes To Our Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on May 1, 2016.

Questions And Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms And Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

NASTELLE